Operations and Customer Service Committee
The Spokane Transit Operations and Customer Service Committee meets the first Wednesday of each month (except August) at 1:30 p.m. at the Southside Conference Rooms, 1229 West Boone Avenue, Spokane. All meetings are open to the public.
Members
Council Member Nancy McLaughlin
Spokane City Hall
808 W. Spokane Falls Blvd.
Spokane, WA 99201
Council Member Amber Waldref
Spokane City Hall
808 W. Spokane Falls Blvd.
Spokane, WA 99201
Council Member Gary Schimmels
City of Spokane Valley
11707 E. Sprague Avenue
Spokane Valley, WA 99206
Rick Jacks/Citizen
Mike Brewer/Citizen
Nan Kelly/Citizen
Ann Campeau/Citizen
David Driscoll/Citizen
Andrew Rolwes/Citizen
Tim Dompier/Empl. Rep. ATU #1015
Guy Smith/Empl. Rep. ATU #1598
Judy Cassell/Empl. Rep. AFSCME #3939
Duties of the Operations and Customer Service Committee
Approve:
- Specifications for purchases exceeding $100,000
Review and recommend STA Board action on:
- Scheduling and monitoring of fixed route transit, paratransit, and vanpool services
- Land disposal
- Equipment acquisition and disposal
- Construction of facilities
- Implementation, expansion, reduction, and/or alteration of routes and services (including annual service change review cycle)
- Marketing strategy and promotion activities
- How the ADA paratransit plan appeals process (for service denials) is working The committee will review decisions of the person or persons responsible for considering such appeals in accordance with STA's ADA paratransit plan
- Establishment of rules and regulations for conducting the investigations provided for in the paratransit plan
- Filling of vacancies on the committee
- Other additional duties as assigned by the Board Chairperson
