Operations and Customer Service Committee

The Spokane Transit Operations and Customer Service Committee meets the first Wednesday of each month (except August) at 1:30 p.m. at the Southside Conference Rooms, 1229 West Boone Avenue, Spokane. All meetings are open to the public. 

Members

 

Mayor Richard Munson
Spokane Valley City Hall
11707 East Sprague Avenue, Suite 106
Spokane Valley, WA 99206

 

Mayor Allan Gainer

609 2nd Street

Cheney, WA 99004

Council Member Nancy McLaughlin
Spokane City Hall
808 West Spokane Falls Blvd.
Spokane, WA 99201

 

Rick Jacks/Citizen

 

Mike Brewer/Citizen

 

Nan Kelly/Citizen

 

Ann Campeau/Citizen

 

David Driscoll/Citizen

 

Andrew Rolwes/Citizen

Dennis Antonellis/Empl. Rep. ATU #1015

Guy Smith/Empl. Rep. ATU #1598

Steve Pinkerton/Empl. Rep. AFSCME #3939

Duties of the Operations and Customer Service Committee

Approve:

• Specifications for purchases exceeding $100,000

Review and recommend STA Board action on:

• Scheduling and monitoring of fixed route transit, paratransit, and vanpool services
• Land disposal
• Equipment acquisition and disposal
• Construction of facilities
• Implementation, expansion, reduction, and/or alteration of routes and services (including annual service change review cycle)
• Marketing strategy and promotion activities
• How the ADA paratransit plan appeals process (for service denials) is working The committee will review decisions of the person or persons responsible for considering such appeals in accordance with STA's ADA paratransit plan
• Establishment of rules and regulations for conducting the investigations provided for in the paratransit plan
• Filling of vacancies on the committee
• Other additional duties as assigned by the Board Chairperson