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How to Ride


How to Ride the Bus

  1. Look for your neighborhood bus stop. There are about 2,500 bus stop signs in the STA service area. The information on the blue bus sign will tell you which bus routes stop there and which direction they are going from that stop.
  2. Find your route on this site. The map will indicate where the route travels and possible connections to other routes. The timetable helps you estimate when the bus will be at your stop. Or call 328-RIDE (328-7433), (TTY 456-4327) for information.
  3. Please have exact fare ready. Neither the farebox nor the bus operator can make change. The operator does not carry cash.
  4. Be sure you are visible to the bus operator as the bus approaches. Stand as close to the sign or shelter as possible.
  5. As you board, ask the bus operator for a transfer if you need one.
  6. If you don’t know which stop is the one closest to your destination, ask the bus operator for help. When you are one block away from your stop, either push the yellow strip or pull the overhead bell cord. The operator will let you off at the next bus stop.

 

Make Sure We Don’t Pass You By

Every now and then a rider gets left behind because the driver doesn’t see them. Here are some tips to make sure you get noticed.

  1. Stand visibly at the stop.
  2. Face the bus and nod your head "yes" or wave to the driver.
  3. Hold up your ticket or pass.
  4. Step forward when the bus is 1/2 block away.
  5. Wear light colored clothing or use a flashlight at night.
  6. If you’re in a shelter, walk to the stop as the bus approaches.

 

Bikes on Buses

Spokane Transit buses are equiped to allow for the transport of bicycles. Tell Me More.

 

Have a Safe Trip

For the safety and comfort of all people using public transit, STA has established Rules of Conduct. Everyone is encouraged to use the buses, paratransit vans, and other STA facilities. But everyone must respect the rights of other customers. STA has rules that govern behavior while using transit facilities. They’re the law. STA Security and local police enforce these rules. Violators may be subject to arrest, fine, or exclusion from any or all vehicles and facilities.

 

 

Rules of Conduct

The following is a summary of the STA Rules of Conduct and the behaviors prohibited while using STA transit vehicles and facilities.*

 

  1. Using tobacco products
  2. Eating on vehicles or in other prohibited locations
  3. Drinking beverages on vehicles (except in designated containers)
  4. Roller-skating, rollerblading, or skateboarding
  5. Riding bicycles (or other cycles) except where vehicle travel is permitted
  6. Playing radios, tapes, or CD’s except through earphones.
  7. Carrying gasoline, explosives, or corrosive or flammable liquids
  8. Carrying any alcohol or controlled substances
  9. Vandalizing or destroying STA property
  10. Disturbing others with loud or harassing behavior
  11. Littering or creating unsanitary conditions
  12. Carrying firearms or weapons of any type (unless otherwise authorized by law)
  13. Using a public address system or other sound amplifying device
  14. Sleeping or storing personal property on benches and floors in STA facilities
  15. Entering nonpublic areas of STA facilities
  16. Engaging in commercial activities
  17. Committing an act that tends to create a breech of the peace
  18. Refusing to allow proper securement of a wheelchair
  19. Refusing to use proper restraints on paratransit vans
  20. Violating paratransit’s no-show policy
  21. Violating an exclusion order
  22. Violating any federal, state, or municipal civil or criminal law
  23. Transporting animals outside of appropriate containers (except for service animals assisting people who are disabled)
  24. Intentionally obstructing or impeding the flow of public transportation services

 

Other Points of Etiquette

  1. Shoes and shirts are required
  2. Non-collapsible strollers are not allowed; other strollers must be collapsed before entering the bus
  3. Bicycles are allowed only on the racks in front of the bus

*The complete text of the Rules of Conduct is available upon request from The Bus Shop or the Security office at The Plaza or by writing:


Spokane Transit Authority
1230 W Boone Ave.
Spokane, WA 99201


Alternative formats of the Rules of Conduct will be produced upon request for people with disabilities.