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Rider Census Survey

Spokane Transit Authority (STA) will be conducting a Rider Census Survey from November 16 to December 15.  This survey is conducted every two years in an effort to collect information from our riders about their experiences with STA and to update our Title VI program. As part of our obligations under Title VI of the Civil Rights Act of 1964, STA must ensure that our services are equally accessible to all members of our community.

Spokane Transit Authority (STA) is committed to ensuring that no person is excluded from participation in, or denied the benefits of its programs and services on the basis of race, color, and national origin (in accordance with Title VI of the Civil Rights Act of 1964).

Click here to download STA's 2020 Rider Census Survey. You must download the survey to your computer to fill it out. Save your completed version and email it to or print it and drop it in the mail to Spokane Transit at 1230 W Boone Ave, Spokane WA 99201-9901.

To request a printed version of the Rider Census Survey, please contact the STA Ombudsman or call 509-325-6094.

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