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Contact Information

Route and Schedule Information

Call Center - (509) 328-RIDE (7433), TTY 711
Hours: Monday - Saturday 7:00 a.m. to 7:00 p.m.
Sunday - 8:00 a.m. to 6:00 p.m.

E-Mail a comment or question

To email a comment or question click here. Your e-mail will be answered within three days. For immediate assistance during business hours, please call (509) 328-RIDE (7433).

Customer Service Centers

701 West Riverside Avenue
Spokane, WA 99201
(509) 328-RIDE (328-7433)

Hours: Monday - Friday 7:00 a.m. to 6:00 p.m.
Saturday - 12:00 p.m. to 5:00 p.m.
Sunday: closed

Ombudsman and Accessibility Officer

What does the Ombudsman and Accessibility Officer do? Tell Me More. 
Spokane Transit
1230 West Boone Avenue
Spokane, WA 99201
(509) 325-6094, TTY 711

Americans with Disabilities Act Notice (pdf)

Americans with Disabilities Act Notice (Word doc)

Tort Claims

Standard Claim Form

Paratransit Service

Service available for qualified persons with disabilities.
Information and reservations at (509) 328-1552, TTY 711 
You can also send an e-mail to
Open seven days a week, including holidays, 8:00 a.m. to 5:00 p.m.

Vanpool Program

(509) 326-POOL (7665)
Vanpool matching and placement services.

You can also visit the Vanpool portion of the website.


W. 1230 Boone Ave.
Spokane, WA 99201
(509) 325-6000

Bus Benches

Bus benches are not owned or maintained by Spokane Transit


Careers & Job Listings

Employment related questions should be sent to HR Jobs at or call 509-343-1690.
View all current job listings  

Public Records Requests

Public records requests should be initiated through STA's Public Records Officer, Emily Arneson, at or 509-325-6094.

Written request can be mailed or delivered to:
Emily Arneson
Public Records Officer
1230 W Boone Ave
Spokane, WA 99201

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