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Fare Policy Survey

Take the Fare Policy Survey

Spokane Transit is considering a modernized fare collection system that offers online fare management tools and contactless payment tools, such as mobile devices and smart cards!

A new draft fare policy is designed to make the fare payment process easier, more convenient and accessible, address fare inequalities, and reduce financial barriers to transit. If the STA Board of Directors adopts the new fare policy in 2022, it will go into effect later in the year.

We want to hear from you! Public feedback is a vital part of creating a draft fare policy, and this is your chance to give input.

Please take our Fare Policy Survey and share your opinion! 

Find out more about STA's proposed New Fare Policy at the StoryMap here.

Frequently Asked Questions

What is Fare Capping? Watch the video here. 

STA Fare Policy Background


If you have a disability and require special accommodation to participate, or if the information is needed in another language, please contact (509) 325-6094.

Si necesita información en otro idioma, comuníquese al (509) 325-6094. Realice la encuesta aquí

Для получения информации на другом языке звоните по тел. (509) 325-6094. Пройти опрос здесь.

Nếu quý vị cần thông tin bằng một ngôn ngữ khác, xin vui lòng gọi số (509) 325-6094. Trả lời khảo sát tại đây

如果您是殘障人士且需要特殊便利措施才能參與,或者需要以其他語言提供的資訊,請聯絡 (509) 325-6094。 在此填寫調查問卷。

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