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The Plaza

STA’s Downtown Hub

Information about Plaza Construction can be found here.

The Plaza is the heart of Spokane Transit, providing a centralized facility in downtown Spokane, which serves as the hub for the majority of transit trips in Spokane. The Plaza is safe, accessible, convenient, and offers passengers a comfortable waiting area.

Many events and performances are held at The Plaza throughout the year, from arts and entertainment during First Friday, First Night Spokane on New Year's Eve to the annual Christmas Concert Series in December.

Visit The Bus Shop at The Plaza for bus passes, schedules and current information such as system maps and rider Alerts. Located on the second floor is our friendly Customer Service staff.

The Plaza features a security station on the first floor. A total of 47 security cameras are positioned throughout the facility to help the STA security team keep you as safe as possible.

The Plaza Hours of Operation

Monday - Friday

5:00 a.m. - 11:20 p.m.


6:00 a.m.  - 9:50 p.m.


8:00 a.m.  - 8:07 p.m.

The Bus Shop Hours

Monday - Friday

7:00 a.m. - 6:00 p.m.


12:00 p.m. - 5:00 p.m.



Customer Service

The Bus Shop

(Passes, IDs & lost & found)

The Plaza
701 West Riverside Avenue
Spokane, WA 99201
(509) 456-PASS (456-7277)


Route and Schedule Information

Customer Service Desk - The Bus Shop

Hours: Monday - Friday: 7:00 a.m. to 6:00 p.m.
Saturdays: 12:00 p.m. to 5:00 p.m.
Sundays: Closed

Customer Service Call Center

(509) 328-RIDE (7433), TTY WA Relay 711

Hours: Monday - Saturday: 7:00 a.m. to 7:00 p.m.
Sundays: 8:00 a.m. to 6:00 p.m.

For more information about The Plaza call (509) 456-7277 or visit us at 701 W. Riverside

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