Home Terms of Use Site Map

The Plaza

The Plaza – STA’s Downtown Hub

The Plaza is the heart of Spokane Transit, providing a centralized facility in downtown Spokane, which serves as the hub for the majority of transit trips in Spokane. The Plaza is safe, accessible, convenient, and offers passengers a comfortable waiting area.


Many events and performances are held at The Plaza throughout the year, from arts and entertainment during First Friday, First Night Spokane on New Year's Eve to the annual Christmas Concert Series in December.


Visit The Bus Shop at The Plaza for bus passes, schedules and current information such as system maps and rider Alerts. Located on the second floor is our friendly Customer Service staff.

The Plaza features a security station on the first floor. A total of 47 security cameras are positioned throughout the facility to help the STA security team keep you as safe as possible.

The Plaza Hours


 Monday - Friday

5:00 a.m. - 11:20 p.m.


6:00 a.m.  - 9:50 p.m.


8:00 a.m.  - 8:07 p.m.

The Bus Shop is open:


 Monday - Friday

6:00 a.m. - 6:00 p.m.


12:00 p.m. - 5:00 p.m.



Customer Service Centers

The Bus Shop

(Passes, IDs & lost & found)

The Plaza
701 West Riverside Avenue
Spokane, WA 99201
456-PASS (456-7277)


The Bus Shop, Too

(Passes & IDs)
1229 West Boone Avenue
Spokane, WA 99201
Hours: Mon-Fri - 8:30 a.m. to 11:30 a.m. and 12 Noon to 5:00 p.m.
Closed Saturdays, Sundays and Holidays

Route and Schedule Information

Customer Service Desk - The Bus Shop

Hours: Mon-Fri: 6:00 a.m. to 6:00 p.m.
Saturdays - noon to 5:00 p.m.
Closed - Sundays and Holidays

Customer Service Call Center

328-RIDE (7433), TTY WA Relay 711

Hours: Mon-Fri: 6:00 a.m. to 8:00 p.m.
Saturdays - 6:30 a.m. to 8:00 p.m.
Sundays - 8:00 a.m. to 6:00 p.m.

For more information about The Plaza call 456-7277 or visit us at 701 W. Riverside

Featured Info

STA Linked