E. Susan Meyer
Chief Executive Officer
E. Susan Meyer is the Chief Executive Officer of Spokane Transit Authority in Spokane, Washington, a position she’s held since 2005.
Susan earned an undergraduate degree in psychology and a master’s degree in business (MBA) from Eastern Washington University.
Susan is a committee vice chair of the APTA BRT Council and is a member of several others. She also serves on the TOPS committee which recommends transit-related research projects (TCRP) for federal funding.
At the state level Susan was recently appointed by the Secretary of Transportation to the Washington State Transportation Improvement Board which distributes nearly $100 million annually for transportation projects. She is the immediate past President of the Washington State Transit Association.
Her local civic work includes serving on the Spokane Mayor’s Economic Roundtable; Downtown Spokane Partnership Board; Spokane Regional Transportation Council Board; Dean’s Advisory Board at the EWU College of Business & Public Administration; and the Honorary Commanders’ Program at Fairchild Air Force Base.
Director of Finance and Information Services
Lynda Warren came to Spokane Transit in August 2011 from Rogue Community College in southern Oregon where she was Chief Financial Officer and Vice-President of College Services for the last ten years. In addition to Finance, Ms. Warren’s responsibilities included Auxiliary Services, Contracts, Facilities, Human Resources, Information Technology, Procurement and Public Safety. Prior to that, she served as Business Services Director at Chemeketa Community College in Salem Oregon for 13 years. Ms. Warren earned Master’s and Bachelor’s degrees in Finance from the University of Illinois.
Chief Operations Officer
Mr. Roger Watkins joined the Spokane Transit executive team in November 2017. He brings 30 years of senior leadership and management experience from his service in the US Air Force including air mobility operations and maintenance, safety and security, as well as education and training expertise. Mr. Watkins earned his Bachelor of Science degree in mathematics from University of Texas at Austin and has earned two Masters degrees during his Air Force career. Roger and his wife, Leslie, fell in love with the Pacific Northwest during their two assignments at Fairchild AFB and have "adopted" Spokane as their permanent home. They have three grown children and a daughter-in-law.
Director of Planning and Development
Karl Otterstrom joined Spokane Transit’s executive team in January 2009. Mr. Otterstrom’s relatively brief yet intensive career in transit planning has included work for the Federal Transit Administration and King County Metro as well as an internship during his undergraduate studies with STA. He received his masters in urban planning from the University of Washington and is a member of the American Institute of Certified Planners.
Mr. Otterstrom’s first date with his wife, Kate, was in Seattle on a mild November Saturday, where they explored downtown and the waterfront by foot, streetcar and trolleybus. They are pleased to be in Spokane as they raise their young family.
Director of Human Resources
Nancy Williams joined Spokane Transit in March, 2017. Previously, she worked at Embassy Management, where she was the Chief Human Resources Officer for three years. Prior to her work at Embassy, she spent 18 years working for Safeway, Inc. as the Regional Human Resources Manager in the Seattle and Spokane areas.
Nancy is a graduate of the University of Washington, and through her dedication to the profession, earned her Senior Professional in Human Resources (SPHR) certification in 2010 and SHRM-SCP in 2015.
Nancy and her husband, Mike, have lived in Spokane for 15 years. They are kept busy attending their two daughters’ various sporting events, and enjoy spending a great deal of their free time hiking and skiing in the mountains.
Director of Communications and Customer Service
Beth Bousley joined Spokane Transit’s executive team in September 2013. She brings over 25 years’ experience leading marketing, communications and customer service efforts on both the client and agency side for major corporations including AT&T, T-Mobile, Microsoft, Expedia, Baxter, and Novartis, as well as local entities Washington Apple Commission and Alaska Seafood Marketing Institute.
Beth holds her MBA in Marketing from UCLA, and a B.A. in Social Welfare from UC Berkeley. Beth and her husband Lance love Spokane, moving here in 2008 to be closer to their grandchildren. She enjoys participating in running events and sprint triathlons, and is a member of the Spokane Symphony Chorale.