Help & Support

STA Questions & Comments

Thank you for your interest in Spokane Transit!

If you need immediate assistance during business hours, please call (509) 328-RIDE (7433).

If you would like to contact STA by email, please enter your question or comment using the form below. We will be in contact within two to three business days.


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Customer Service:

STA Plaza

701 West Riverside Avenue Spokane, WA 99201

Service Counter Hours:

Monday – Friday: 7:00 a.m. to 6:00 p.m.
Saturday:  Noon to 5:00 p.m.
Sunday & Holidays: closed

Call Center Hours:

Call (509) 328-RIDE (7433), TTY 711
Monday-Saturday: 7:00 a.m. to 7:00 p.m.
Sunday & Holidays: 8:00 a.m. to 6:00 p.m.

Looking for Something Else?

Public Records Requests

To submit a public records request, please visit STA’s Public Records Portal.

Ombudsman and Accessibility Officer

The Ombudsman can assist you with ADA or other discrimination-related concerns or questions.

Email the Ombudsman at [email protected]

Paratransit Service

Service available for qualified persons with disabilities. For more information and reservations, please call us at (509) 328-1552, TTY 711 or email here.

Open seven days a week, including holidays, 8:00 a.m. to 5:00 p.m.

Tort Claims

Need to file a claim? Download  our Standard Tort Claim Form here: Standard Claim Form

Administration Building

W. 1230 Boone Ave.
Spokane, WA 99201
(509) 325-6000

Vanpool Program

Vanpool is just like carpooling, but with a vehicle maintained by STA.

For more information, be sure to visit our Vanpool page, call (509) 326-POOL (7665) or email here.

Careers & Job Listings

For employment related questions call 509-343-1690 or email here. 

You can view all current job listings here

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