Help & Support
STA Questions & Comments
Thank you for your interest in Spokane Transit!
If you need immediate assistance during business hours, please call (509) 328-RIDE (7433).
If you would like to contact STA by email, please enter your question or comment using the form below. We will be in contact within two to three business days.
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Customer Service:
STA Plaza
701 West Riverside Avenue Spokane, WA 99201
Service Counter Hours:
Monday – Friday: 7:00 a.m. to 6:00 p.m.
Saturday: Noon to 5:00 p.m.
Sunday & Holidays: closed
Call Center Hours:
Monday-Saturday: 7:00 a.m. to 7:00 p.m.
Sunday & Holidays: 8:00 a.m. to 6:00 p.m.
Looking for Something Else?
Public Records Requests
To submit a public records request, please visit STA’s Public Records Portal.
Ombudsman and Accessibility Officer
The Ombudsman can assist you with ADA or other discrimination-related concerns or questions.
To learn more about what the Ombudsman does, please visit this page.
Paratransit Service
Service available for qualified persons with disabilities. For more information and reservations, please call us at (509) 328-1552, TTY 711 or email here.
Hours:
Open seven days a week, including holidays, 8:00 a.m. to 5:00 p.m.
Tort Claims
Need to file a claim? Download our Standard Tort Claim Form here: Standard Claim Form
Administration Building
W. 1230 Boone Ave.
Spokane, WA 99201
(509) 325-6000
Vanpool Program
Vanpool is just like carpooling, but with a vehicle maintained by STA.
For more information, be sure to visit our Vanpool page, call (509) 326-POOL (7665) or email here.
Careers & Job Listings
For employment related questions call 509-343-1690 or email here.
You can view all current job listings here.
