Help & Support
STA Questions & Comments
If you would like to contact STA by email, please enter your question or comment using the form below. We will be in contact within two to three business days.
If you need immediate assistance during business hours, please call 509-328-RIDE (7433).
Connect Card Refund Policy: STA does not offer refunds. However, the value on Connect cards does not expire, and customers have the option to transfer the remaining balance to another card if they wish to do so. Please contact Customer Service to transfer value between cards.
701 West Riverside Avenue Spokane, WA 99201
Service Counter Hours:
Monday – Friday: 7:00 a.m. to 6:00 p.m.
Saturday: Noon to 5:00 p.m.
Sunday & Holidays: closed
Call Center Hours:
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W. 1230 Boone Ave.
Spokane, WA 99201