Claim for Damages for Accident or Injury
How to file a Claim
Online
Claim forms can be submitted via the Claim for Damages online form.
In Person or By Mail
A PDF Claim form can also be completed and submitted to the Claims Department at STA either in person, by email or by mail.
Please carefully read all the information before completing and presenting your claim for damages:
Mailing Address
1230 W. Boone Ave.
Spokane, WA 99201
Attn: Claims Specialist
STA Business Hours
Spokane Transit Monday – Friday 8 am to 5 pm
Closed weekends and holidays
Frequently Asked Questions
The following frequently asked questions are not intended to constitute legal advice and are for informational purposes only. You can also download a copy of the STA Claim for Damages Frequently Asked Questions (PDF).
Yes. You must submit a Claim for Damages if you feel Spokane Transit (STA) is responsible for your loss, injury or damages.
After a Claim for Damages form is submitted, STA will forward your claim to the Washington State Transit Insurance Pool (WSTIP). Once an adjuster is assigned, they will reach out to you with a claim number and request any additional documents needed.
Investigations vary in length. Please reach out to your WSTIP adjuster directly with any questions. STA is unable to assist or answer questions about your claim.
You are responsible for your medical care and expenses. If you believe that Spokane Transit is responsible for your loss, injury or damages you must file a Claim for Damages. The circumstances surrounding your claim will be investigated.
At your discretion, you may ask about coverage provided by your own insurer.
It is always appreciated if an estimate is submitted along with your Claim for Damages. However, please reach out to your adjuster directly with any questions.