STA's fare system has had a major upgrade!
The Connect fare system brings all-new options and money-saving features for STA bus and Paratransit riders:
MORE ACCESS BETTER VALUE
Keep your fare on a Connect card or on a virtual eConnect card stored in the STA Connect App on iOS or Android.
Just tap a Connect card or scan your phone at a fare validator to pay and ride when boarding the bus.
Add value, check your balance, set up autoload, view your card activity and get access to additional features using the STA Connect App or the Connect account website.
You can even manage multiple cards in the app or website.
Pay as you go
A Connect card allows you to pay as you go and save money using fare capping.
Fare capping ensures you never overpay. Once you reach the cap, you earn unlimited rides for the day or the month!
Reduced & Zero-Fare discount options are available on our Fixed Route services to seniors, students, military veterans and more! Zero-Fare is available to riders 18 and under.
Find out if you qualify and apply today.
There are several ways you can get a Connect card, and starting an eConnect card with the STA Connect App is even easier. View how-to videos to help you get started here.
eConnect cards are completely virtual and exist only in your mobile phone, and have separate balances and fare capping totals from physical Connect cards.
Paying the bus fare
Virtual eConnect card
Pay with your phone
Physical Connect card
Pay with a card
Watch and learn how to use the STA Connect app and account website and find out about all of the features available to you.
More how-to videos about the app and the account website are available here.
STA accepts Visa, MasterCard and Discover at STA Plaza and online in the STA Connect App or Connect account website. Please note, EBT is no longer accepted as fare payment at STA Plaza.
Legacy paper passes will continue to work until the value on them is depleted.
The fares at colleges will continue to work the same after October 1, 2022, until the school has made a plan to switch to the new system. After October 1, colleges will be coordinating with STA to determine the timing for switching over to the new Connect system and will make an announcement on when that switch will occur.
Employer smart card programs can transition to the new Connect card system as early as October. Current employer smart cards will continue to work until STA has worked with the employer to transition their employees to the new card system.
UTAP programs will continue to work the same. Single-use passes will be available as a Day Pass, 7-Day Pass, and 1-Ride Pass which is good for a two-hour window.
Help & support
For immediate assistance, contact Customer Service at (509) 328-RIDE (7433), TTY 711.