Hours of Service and Scheduling Rides
NOTICE: EFFECTIVE JANUARY 1, 2017
The Paratransit No Show policy has been updated. Please see the updated Paratransit Handbook for the changes.
What are the hours and days of service for paratransit?
Earliest / Latest Pick-up Times
If your trip begins early in the morning or ends late at night, ask the Paratransit Reservationists to help you identify the corresponding pick-up/drop-off times that will most closely meet your travel needs. Call 509-328-1552 for trip reservations. Please note that your reservation times also will depend on the length of your trip. Paratransit hours of service are comparable to the bus routes hours of service, as required by the Americans with Disabilities Act.
Holiday service is the same as Sunday service. Click the following link to view Paratransit Holiday Service Information.
NEW TECHNOLOGY: Use your smart phone to receive real time arrival and departure times for Paratransit rides. Speak with your reservationist for more information and to get signed up at 509-328-1552.
Notice: Paratransit users may now cancel a trip up to ONE (1) hour before your scheduled pick-up time. Please continue to make trip cancellations as far in advance as possible by calling 509-328-1552.
Spokane Transit provides a Paratransit Rider Handbook with all the information our paratransit passengers need. View the handbook online or request a hard copy from us at 509-328-1552 or by emailing STAParatransit@spokanetransit.com.
If you have any questions about paratransit service, please contact Paratransit Services at 509-328-1552. Representatives are available 7 days a week, including holidays, from 8 a.m. to 5 p.m. You can also send an e-mail to STAParatransit@spokanetransit.com