Paratransit Service Area
Spokane Transit Paratransit service is only provided inside the Paratransit Service Area. If you are unsure if your current address is inside the Service Area, call 509-325-6052 for information. Paratransit eligibility is not based on your address. Even if your current residence is outside the Service Area, you may still meet the eligibility requirements for Paratransit. You would be able to use Paratransit for all eligible trips that begin and end within the Service Area.
All Paratransit trips must begin and end within the Paratransit Service Area. At present, this includes most of the areas in the cities of Cheney, Medical Lake, Airway Heights, Liberty Lake, Millwood, Spokane, and Spokane Valley. Fairchild Air Force Base and Spokane International Airport also are served.
The Paratransit service area is comparable to the area served by the regular, fixed-route bus system and conforms to the Americans with Disabilities Act. The service area is a corridor whose width extends ¾ of a mile on each side of and around each fixed route. However, the Paratransit service area never extends beyond Spokane Transit’s official boundary – the Public Transportation Benefit Area.
Each year, Spokane Transit evaluates the regular fixed-route service and makes changes. Changes that increase or decrease the areas served by the fixed-route buses will be mirrored by changes to the Paratransit service area. Hours of service may change only when the hours of fixed route service increase or decrease.
Spokane Transit provides a Paratransit Rider Handbook with all the information our paratransit passengers need. View the handbook online or request a hard copy from us at 509-328-1552 or by emailing STAParatransit@spokanetransit.com.
If you have any questions about paratransit service, please contact Paratransit Services at 509-328-1552. Representatives are available 7 days a week, including holidays, from 8 a.m. to 5 p.m. You can also send an e-mail to STAParatransit@spokanetransit.com