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New Process for Reduced Fare Payment in Cash Starting January 2026

Starting January 1, 2026, riders paying Reduced Fare in cash on the bus must have a Reduced Fare Cash Rider card.

Cards can be ordered through Customer Service or the STA website beginning December 1, 2025.

When the Reduced Fare Cash Rider requirement takes effect, riders may choose either a Connect Card (for tap-and-pay and fare capping) or a Reduced Fare Cash Rider card for cash payments on the bus — but not both.

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Reduced fare ID template with blank photo area, rider name, multiple logos, and fields for month and expiry date.

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