Where to Buy

Customer Service at STA Plaza

Purchase and add value to a Connect card at the Customer Service counter in STA Plaza.

There are several ways you can get a Connect card, and starting an eConnect card with the STA Connect App on iOS or Android is even easier. View how-to videos to help you get started here.

Legacy passes are now only available at select retail locations.

Customer Service Center

STA Plaza, First Floor
701 West Riverside Avenue
Spokane, WA 99201
(509) 328-RIDE (328-7433)

Front Counter
Monday-Friday: 7:00 a.m. to 6:00 p.m.
Saturday: Noon to 5:00 p.m.
Sunday & Holidays: Closed 

Retail Locations

Connect cards, 7-Day Passes and 31-Day Passes (Adult, Youth and Reduced Fare)

On the Bus

2-Hour Passes (Adult, Youth and Reduced Fare)

The Day Pass has been replaced with fare capping.

Shuttle Park

For just $40 a month, you can park at the Spokane Arena on weekdays from 6 am to 8 pm.

From the Arena, you can ride the convenient #11 Plaza / Arena Shuttle downtown, #27 Hillyard and #39 Mission.


The Pass-By-Mail payment method has been discontinued, November 1, 2022.

STA encourages customers to create a Connect account through spokanetransit.com/account which lets you easily add value, check your balance and more!

Value can also be added at STA Plaza using check, cash or a credit or debit card. Participating retail locations will also be able to add value to your card soon using cash or a credit or debit card.

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