Where to Buy

Customer Service at STA Plaza

Purchase and add value to a Connect card at the Customer Service counter in STA Plaza.

There are several ways you can get a Connect card, and starting an eConnect card with the STA Connect App on iOS or Android is even easier. View how-to videos to help you get started here.

Legacy passes are now only available at select retail locations.

Connect cards will cost $5 starting March 1. You can still get your Connect card free before March 1.

Also starting March 1, if you register your new Connect card you will receive a $5 credit. Learn more about how to register your card here.

The Connect card replacement fee will be $5.

Customer Service Center

STA Plaza, First Floor
701 West Riverside Avenue
Spokane, WA 99201
(509) 328-RIDE (328-7433)

Front Counter
Monday-Friday: 7:00 a.m. to 6:00 p.m.
Saturday: Noon to 5:00 p.m.
Sunday & Holidays: Closed 

Retail Locations

Connect cards, 7-Day Passes and 31-Day Passes (Adult, Youth and Reduced Fare)

On the Bus

2-Hour Passes (Adult, Youth and Reduced Fare)

The Day Pass has been replaced with fare capping.

Shuttle Park

For just $40 a month, you can park at the Spokane Arena on weekdays from 6 am to 8 pm.

From the Arena, you can ride the convenient #11 Plaza / Arena Shuttle downtown, #27 Hillyard and #39 Mission.


The Pass-By-Mail payment method has been discontinued, November 1, 2022.

STA encourages customers to create a Connect account through spokanetransit.com/account which lets you easily add value, check your balance and more!

Value can also be added at STA Plaza using check, cash or a credit or debit card. Participating retail locations will also be able to add value to your card soon using cash or a credit or debit card.

Scroll to Top