Paratransit Van Operator (Driver)

Job Summary

Spokane Transit is recruiting for 8 Paratransit Van Operators to start in our next training class on July 16, 2024. As a Van Operator you will be responsible for providing door-to-door transportation services for the elderly and people with disabilities. You will efficiently and safely transport customers to their proper destinations in a courteous, safe and timely manner. In doing so, you will create, promote, and maintain relationships with customers and fellow employees while providing an important service to your community.

Ideal Candidate Profile

  • Service Oriented
  • Respectful
  • Safe
  • Customer Oriented
  • Punctual
  • Courteous

Our Benefits

In addition to the career opportunity, a competitive salary, and the areas’ recreational activities, we offer an excellent benefits package that includes:

Examples of Duties

  • Follows company policies and procedures as it relates to Paratransit van service.
  • Provides safe, comfortable and reliable transportation to persons of disability; promotes positive
    customer relations; and maintains a clean, neat appearance and pleasant disposition.
  • Greets customers in a friendly, courteous manner.
  • Supervises the conduct of individuals accepted as customers while riding in the vehicle
    and/or, when present, at STA designated boarding and departure locations.
  • Observes uniform regulations and/or other rules, policies and regulations as outlined by
    Spokane Transit.
  • Provides escort assistance to customers and carries groceries to/from the van.
  • Operates onboard mobile data computer to accurately record and edit trip related data.
  • Communicates with the Paratransit Department concerning equipment; operational or customer
    problems; or accidents, by using a two-way radio or completing appropriate written reports.
  • Monitors two-way radio calls, reporting conditions such as accidents, customer incidents,
    mechanical malfunctions, delays in service and traffic problems.
  • Completes accident or incident reports; on-the-job injury claims; surveys; van operator
    reports and other required written materials in a timely manner.

Education and Experience

  • Excellent customer service skills
  • A valid driver’s license (min. 5 years)
  • Good driving record for the last 3 years
  • Strong work ethic and desire to serve others
  • Experience with the elderly and people with disabilities
  • Ability to pass an FTA drug screen and a DOT physical
  • Ability to safely operate a vehicle under varying traffic conditions
  • Able to obtain a CDL Class C Learner’s permit or license with passenger endorsement

Interested in Applying?

Qualified individuals can apply using the link below.  In order to receive consideration, please include a Resume with your completed online application. If you have any questions, you can email David Cooper, HR Specialist, at [email protected]. This position is open until 6/30/2024.

Spokane Transit is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of age, disability, ethnicity/race, national origin, religion, gender, gender identity, sexual orientation or veteran status.

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