By Carly Cortright, Chief Communications and Customer Service Officer Recently at the October All-Employee meeting, someone submitted this comment: “Not a question, just feedback in the meeting. I love the attitude of gratitude! What a nice change.” As many of us celebrate Thanksgiving tomorrow and reflect on the things in life we are grateful for, […]
Chief Reflection: Giving Gratitude Read More »
Bring the family to STA Plaza! Kids can walk down a red carpet to meet Santa, share their holiday wishes, and pose for a photo. Parents can take pictures with their phones, and STA will provide a free Polaroid photo. This festive, no-cost event features a traditional holiday setup complete with Santa’s helpers and plenty
STA’s Free Photo with Santa Read More »
Starting January 1, 2026, riders paying Reduced Fare in cash on the bus must have a Reduced Fare Cash Rider card. Cards can be ordered through Customer Service or the STA website beginning December 1, 2025. When the Reduced Fare Cash Rider requirement takes effect, riders may choose either a Connect Card (for tap-and-pay and
New Process for Reduced Fare Payment in Cash Starting January 2026 Read More »
STA is expanding digital tools for Paratransit riders with the launch of STA PassApp, now available for download in both the Apple App Store and Google Play. The new mobile app provides the same features riders are familiar with through PassWeb, the browser-based ride scheduling software, but with the added convenience of managing trips directly
STA Launches New App for Paratransit Riders Read More »
Spokane, WA – Spokane Transit (STA) is announcing a new partnership with Transit App, one of the world’s most popular apps for navigating cities by bus, walking, or biking. With more than 40 million downloads worldwide, riders rely on Transit App in communities across North America and over 900 cities worldwide to make public transportation
STA Partners With Transit App to Bring Premium Trip-Planning Features to Local Riders Read More »